Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

In 2020, 5,000 customer service agents mostly based in the Philippines became guinea pigs in an experiment testing a question that by 2023 would feel urgent: Can an AI assistant based on OpenAI’s text ...

Google has been working on AI for more than two decades. Now, Google is betting on its Gemini LLM as it seeks to be an "AI-first" company. Here's what you need to know about Gemini, from where to ...

Microsoft wants companies to build their own AI-powered “copilots” — using tools on Azure and machine learning models from its close partner OpenAI, of course. Microsoft defines a “copilot” as a ...

Picture an AI that truly speaks your language — and not just your words and syntax. Imagine an AI that understands context, nuance, and even humor. This is no longer just a futuristic concept — it's ...

A machine-learning tool can easily spot when chemistry papers are written using the chatbot ChatGPT, according to a study published on 6 November in Cell Reports Physical Science 1. The specialized ...

Amazon.com Inc. (NASDAQ:AMZN) has reportedly launched a new AI chatbot named “Cedric,” designed to be safer than ChatGPT created by OpenAI for internal use. What Happened: The internal document ...

Jacqueline DeStefano-Tangorra, the founder of consulting firm Omni Business Intelligence Solutions, started using ChatGPT when it launched last year. She said the chatbot freed up time so she could ...